OmniChannel
CloudInteract Ltd
CloudInteract specialise in transforming contact centres into high- performing, future-ready platforms — fast. Whether you're just getting started with Amazon Connect, looking to optimise your current setup, or are ready to layer in GenAI and automation, we meet you where you are and accelerate your path forward.
ContactCenter4ALL Ltd
CC4Teams transforms Microsoft Teams into a full-featured, AI-supported contact center without the complexity. Our platform blends voice, email, WhatsApp, chat, and social channels into a single screen so your agents can deliver seamless service no matter where or how customers reach out.
ContactOne
ContactOne’s CCaaS (Contact Center as a Service) solution delivers all the required functionality and integration to all of your other business critical systems.
Content Guru Ltd
We’re one of the leading global providers of enterprise Customer Experience (CX) and contact centre solutions and are at the forefront of the Generative AI evolution. We’re BIG in CX. We LEAD in AI™.
Dialpad Ltd
Dialpad is a leading provider of cloud-based communications solutions for businesses of all sizes. Our mission is to make business communications simple, reliable, and affordable.
Engage Hub Ltd
Engage Hub’s Omni‑channel Communications Solutions give you full control over contextual messaging across SMS/MMS, email, WhatsApp, RCS, push notifications, live chat, Messenger, WeChat, X, voice and more – all from a single platform.
IP Integration Ltd
We understand the realities of running a contact centre, as well as the practicalities of making advanced software deliver to its full potential.
NICE Systems UK Ltd
At NICE, we are passionate about empowering organizations of all sizes to deliver amazing customer experiences everywhere.
Onecom Ltd
Onecom is the UK’s leading business telecoms and cloud communications provider empowering UK and global businesses to improve the way they operate and serve their customers through cloud, connectivity, and mobile innovation.
Opus Technology
Opus delivers exceptional managed services across CCaaS, telecoms, IT, mobile, IoT, and print. We are trusted by 1,000+ UK organisations for consistent performance, expert consultancy, and delivering outstanding customer experience.
Plecto
Performance management, gamification, and coaching solution built for contact centres. Combine your data into real-time performance dashboards and contests. Plecto enables data-driven decision-making, and increased employee motivation.
SVL Business Solutions Ltd
We’ve worked with contact centres for over 55 years, supporting teams to implement bespoke solutions that improve experiences and outcomes in all areas of the customer and agent journey.
Wavenet Ltd
With over 30 years of expertise, we help businesses transform contact centres into dynamic, AI-driven, omnichannel solutions. With the highest levels of accreditations with the market-leading technology partners, we offer you true choice and access to our buying power and economies of scale.
